HEALTHY + SAFETY

 

The well-being of our team members and guests is of paramount importance to us. In light of COVID-19, we have upped our sanitation standards even further around our property so you can feel comfortable and confident on your Orcas Island escape. One thing that hasn't changed is our dedication to making sure your stay with us is an exceptional experience and makes you feel at home while you enjoy the charm and serenity of Outlook Inn.

Through our management company, Columbia Hospitality, we've also partnered with Ecolab, a global leader in infection prevention, to enhance our already stringent safety and sanitation protocols through the Columbia Clean program.

COLUMBIA CLEAN PROTOCOLS INCLUDE:

  • Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.

  • Requiring facial coverings for team members and customers

  • Increasing the number of customer-accessible hand sanitizing stations at primary entrances and high-traffic locations like elevators and lobbies.

  • Implementing physical distancing layouts, markers, and signage in restaurants and bars, common areas, meeting and event spaces, and amenities.

  • Using commercial-grade MERV-13 rated air filters and opening doors and windows to improve ventilation whenever possible.

  • Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.

  • Increasing the frequency and intensity of cleaning and disinfecting high-touch, high-traffic areas, such as light switches, door handles, elevator buttons, and more.

  • Increasing the frequency of cleaning and sanitizing culinary tools and kitchen work areas, along with team members wearing personal protective equipment, sanitizing POS systems between uses, and more.

  • Enhancing cleaning and sanitation standards throughout event spaces, common areas, heart-of-house spaces and more.

  • Implementing physical distancing layouts, markers and signage in restaurants and bars, common areas, meeting and event spaces, and amenities.

  • De-cluttering paper and other amenities, such as pen, paper, directories, etc. and supplementing with digital options or providing amenities upon request.

  • Implementing innovative clean technologies, such as modern electrostatic sprayers and ultraviolet light to sanitize surfaces and objects.

  • Activating Columbia Clean Teams; team members thoroughly trained on health, hygiene, safety and sanitization standards and responsible for upholding these standards.