FREQUENTLY ASKED QUESTIONS
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GENERAL
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Check-in is 3:00 pm, and check-out is 11:00 am. If you would like to extend your stay, please contact our Front Desk Team in advance so that we may try to accommodate your request.
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Early check-in and late check-out are based on availability. Please contact the Front Desk to arrange early arrival or late check-out in advance. If we are unable to accommodate your request, your luggage can be stored for you.
If you depart earlier than your originally scheduled departure date, you will be charged in full for the entire reservation.
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Guests can travel to the island by ferry, boat, airplane, or seaplane. For more information, visit our Getting Here website page.
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As you disembark the ferry, stay left onto Orcas Rd. for approximately 8.5 miles toward the town of Eastsound. Take a right onto Main St. when you approach Eastsound Beach and the town of Eastsound. Outlook Inn will be on your left.
Click here for Google Maps.
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We have on-site parking for all guests as part of our destination fee.
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Absolutely, the front desk will hold them for you until you’re ready.
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Complimentary cribs are available with advance notice.
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We offer Wi-Fi throughout the property as part of our destination fee.
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The health and safety of our guests and team members is our top priority. Visit our Health and Safety page to review our policies and protocols.
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A $15 per night destination fee is charged, which includes:
High-speed Wi-Fi
Self-parking
In-Room Essential Comforts Amenity
POLICIES
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East Wing and Bay View Rooms Cancelation Policy – Year Round
Reservations must be canceled by 3:00 p.m. seven (7) days prior to arrival to receive a refund. Reservations canceled after 3:00 p.m. seven (7) days prior to arrival will be charged for the first night plus tax. If you do not arrive for your reservation, your credit card will be charged in full plus tax, and your reservation will be canceled.
Water’s Edge Cancelation Policy – June – September
Reservations must be canceled by 3:00 p.m. twenty-one (21) days prior to arrival to receive a refund. Reservations canceled after 3:00 p.m. twenty-one (21) days prior to arrival will be charged for the first night plus tax. If you do not arrive for your reservation, your credit card will be charged in full plus tax, and your reservation will be canceled.
Water’s Edge Cancelation Policy – October – May
Reservations must be canceled by 3:00 p.m. seven (7) days prior to arrival to receive a refund. Reservations canceled after 3:00 p.m. seven (7) days prior to arrival will be charged for the first night plus tax. If you do not arrive for your reservation, your credit card will be charged in full plus tax, and your reservation will be canceled.
No-show reservations will be charged in full for the entire stay.
*Unless otherwise noted at the time of booking.
Please call our reservations team at (360) 376-2200 to make changes or cancellations.
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Dogs are welcome at Outlook Inn for a non-refundable fee of $50 per night, limit two dogs per reservation. Dog-friendly rooms are limited and subject to availability. Advance reservations are required, and all stays including a canine must adhere to our dog guidelines.
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Outlook Inn and New Leaf Café are non-smoking facilities. Smoking is allowed only in designated smoking areas.
RESERVATIONS
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A 10.5% tax will be applied to your stay (8.4% sales tax plus 2% lodging tax).
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The credit card authorization at check-in covers the remaining balance of the stay plus $50 per night for incidentals, which is refunded at check-out if unused.
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Guests must be 21 years of age, or older to check-in.
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Yes, click here to learn more about our accessible room types. One room features an accessible tub and shower combination, while the other includes an ADA shower only. If the guest has a preference, please contact the front desk. Room assignments are based on availability.
AMENITIES
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We currently offer breakfast bites Thursday through Monday mornings until the café opens for breakfast in March. Please place your order by 6:00 PM the night before. New Leaf Café is open for for Evening Service Thursday-Monday 4 – 8 PM.
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Starting February 5, New Leaf Café will be open Thursday through Monday from 4:30–5:30 PM for happy hour and 5:00–8:00 PM for dinner. Breakfast service will begin in March.
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While we do not have a designated business center, we are happy to print documents for you at the front desk.
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Item We are happy to assist with these requests. Visit our website or call the front desk at 360-376-2200 to discuss available options.
WHILE YOU’RE HERE
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A&E 265
ABC/KOMO 4
ACCUWEATHER 361
AMC 254
Animal Planet 282
Bravo 282
Cartoon Network 296
CBS/KIRO 7
CMT 327
CNN 202
Comedy Central 249
CW/KSTW 11
DISC 278
Disney 290
Food Network 231
FOX NEWS 360
FOX/KCPQ 13
Freeform 311
FX 248
Hallmark 312
History 269
HLN 204
ID 285
IND/KONG 16
Lifetime 252
MLB 213
Moto Trend 281
National Geographic 276
NBA 216
NBC/KING 5
NFL 212
Nickelodeon 299
Outdoor 606
Paramount 241
PBS/KCTS 9
Sportsman 605
SCYFY 244
TBS 247
TCM 256
TLC 280
TNT 245
TRUTV 246
TVLAND 304
USA 242
WE 260
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If you need any of the following amenities during your stay, please text us at 360-376-2200 or come by the front desk, and we’ll arrange to deliver these items.
Dental kit
Smooth shave kit
Vanity kit
Ear plugs
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While we don’t provide dry cleaning services there are a few dry cleaners and laundry services conveniently located in Eastsound. See a Front Desk team member for more information.
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Ice is available in the front lobby.
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If you lose or find an item, please immediately contact the Front Desk for assistance.
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Yes, please contact the Front Desk and one of our team members will assist you.
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Yes, stamps are available for purchase at the Front Desk. If you require shipping for a larger package, please contact the Front Desk.
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Accounts can be settled at or before departure time. We gladly accept VISA, MasterCard, American Express, and Discover Card. We accept cash only upon checkout.
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In case of emergency during your stay, call or come to the Front Desk. After the front desk closes, please text us if you need assistance. If you are experiencing an emergency, please call 911.
